5jilli Privacy Policy

1. Introduction and Scope

This Privacy Policy is published by 5jilli (hereinafter "5jilli," "we," "us," or "our"), the operator of the online gaming platform accessible at https://5jilli.cam. This Policy applies to all personal data collected from users ("you," "your," or "the Player") who register for, access, or otherwise interact with 5jilli's website, mobile platform, or associated services.

5jilli is committed to protecting the privacy of all players, with particular attention to the rights and protections afforded to Filipino data subjects under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and any applicable circulars issued by the National Privacy Commission of the Philippines (NPC).

This Policy should be read in conjunction with the 5jilli Terms and Conditions, which together form the complete legal framework governing your relationship with the platform. Capitalized terms not defined herein carry the meanings assigned to them in the Terms and Conditions.

2. Personal Data We Collect

5jilli collects personal data through several channels: directly from you during registration and account use, automatically through your use of the platform, and occasionally from third-party sources for verification purposes. The categories of personal data we collect include the following:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued identification;
• Date of birth and age verification documentation;
• Philippine residential address (barangay, city/municipality, province);
• Email address and Philippine mobile telephone number;
• Username and encrypted account password;
• Government-issued identification numbers (for KYC purposes, e.g., PhilSys ID, passport, driver's license).

2.2 Financial and Transaction Data

• GCash account number or registered Maya wallet details (tokenized — full credentials are never stored);
• Bank account details submitted for withdrawals (BPI, BDO, UnionBank, Metrobank, and others);
• Deposit and withdrawal history, including amounts in Philippine Peso (PHP), timestamps, and transaction reference numbers;
• Cryptocurrency wallet addresses (where USDT TRC20 is used).

2.3 Gaming and Activity Data

• Game session history, wager amounts, outcomes, and account balance changes;
• Bonus and promotion participation records;
• VIP tier status and loyalty point accumulation;
• Responsible gaming settings, including any deposit limits, session limits, or self-exclusion periods you have set.

2.4 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Session cookies and platform usage logs;
• Referral source data (i.e., how you arrived at the 5jilli platform).

2.5 Communications Data

• Records of all communications between you and the 5jilli support team via live chat, email, or other channels;
• Feedback, survey responses, and complaint records;
• Marketing preference settings (opted-in or opted-out).

5jilli does not knowingly collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or detailed health records, except where strictly required by law (e.g., responsible gaming medical referrals submitted voluntarily).

3. How We Use Your Personal Data

5jilli processes your personal data on one or more of the following legal bases: (a) the performance of a contract between you and 5jilli; (b) compliance with a legal obligation; (c) your prior consent; or (d) our legitimate interests in operating a safe, secure, and compliant gaming platform.

4. Cookies and Tracking Technologies

5jilli uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how the platform is used. Cookies are small text files stored on your device.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These cannot be disabled as they are necessary for account login, session management, and security functions.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display options.
• Analytics Cookies: Help us understand how players navigate the 5jilli platform, which features are used most, and where technical issues arise. This data is aggregated and anonymized.
• Security Cookies: Used to detect suspicious login activity, prevent session hijacking, and protect against cross-site request forgery (CSRF).

4.2 Managing Cookies

You may configure your browser to refuse or delete cookies. However, disabling essential cookies will prevent you from logging in or using core features of the 5jilli platform. Functional and analytics cookies can be disabled without affecting account access, though some features may not work as expected.

5. Data Sharing and Third-Party Disclosure

5jilli does not sell, rent, or trade your personal information to third parties. We share personal data only in the following limited circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the 5jilli platform. These include payment processors (e.g., GCash, Maya, banking partners), identity verification providers, game software suppliers, fraud detection services, and customer support infrastructure providers. All service providers are bound by data processing agreements requiring them to maintain confidentiality and process data only as instructed by 5jilli.

5.2 Regulatory and Legal Authorities

5jilli is required by Philippine law to report certain information to regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission. We comply with all lawful requests for information and will disclose personal data when required by a valid court order, government directive, or applicable regulation.

5.3 Corporate Transactions

In the event of a merger, acquisition, or sale of assets involving 5jilli, personal data held by the platform may be transferred to the acquiring entity, subject to that entity assuming the privacy obligations set out in this Policy. Affected players will be notified prior to any such transfer.

5.4 Cross-Border Data Transfers

Some of our service providers may process data outside the Philippines. Where personal data is transferred internationally, 5jilli ensures that adequate safeguards are in place, including contractual clauses consistent with the requirements of the Philippine Data Privacy Act and NPC guidelines.

6. Data Security

5jilli implements comprehensive technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption for all data in transit between your device and 5jilli servers;
• AES-256 encryption for sensitive data stored at rest, including financial records and identification documents;
• Multi-factor authentication options for player accounts, including SMS one-time passwords;
• Strict role-based access controls limiting internal staff access to personal data on a need-to-know basis;
• Continuous automated monitoring for suspicious access patterns, intrusion attempts, and anomalous activity;
• Regular third-party penetration testing and security audits of the 5jilli platform;
• Incident response procedures with defined notification timelines in the event of a data breach.

While 5jilli employs industry-leading security measures, no digital platform can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own account credentials. Do not share your 5jilli password with anyone, and contact support immediately if you suspect unauthorized access to your account.

7. Data Retention

5jilli retains personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Our general data retention periods are as follows:

• Account and identity data: Retained for the duration of your active account plus five (5) years after account closure, in accordance with Philippine anti-money laundering regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLC regulations;
• Gaming activity logs: Retained for three (3) years from the date of each session;
• Customer support communications: Retained for two (2) years from the date of the last interaction;
• Marketing preference records: Retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be linked to an individual player.

8. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by 5jilli:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and shared — which this Privacy Policy addresses in full;
• Right of Access: You may request a copy of the personal data 5jilli holds about you, along with information about how it is being processed;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your 5jilli account;
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations;
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also opt out of marketing communications from within your account settings;
• Right to Lodge a Complaint: If you believe your rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact the 5jilli Data Privacy Officer via the support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request to prevent unauthorized disclosure.

9. Children and Minor Protection

The 5jilli platform is strictly prohibited for use by persons under the age of twenty-one (21) years. 5jilli does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under the age of 21 — whether through account registration, payment processing, or any other means — we will immediately suspend the relevant account, void any associated transactions, and delete all personal data collected, in accordance with applicable law.

If you are a parent or guardian and believe a minor has created a 5jilli account, please contact our support team immediately at [email protected]. We take minor protection obligations seriously and will act on all such reports within twenty-four (24) hours.

10. Marketing Communications

5jilli may send you promotional communications about bonuses, new games, special events, and platform updates. Marketing communications are sent only to players who have opted in during account registration or subsequently through their account settings. You may withdraw your consent and opt out of marketing communications at any time by:

• Updating your communication preferences in your 5jilli account settings;
• Clicking the unsubscribe link in any marketing email;
• Contacting the 5jilli support team and requesting removal from the marketing list.

Note that opting out of marketing communications does not affect transactional communications, which we are required to send in connection with your account activity (e.g., withdrawal confirmations, security alerts, and account notices).

11. Changes to This Privacy Policy

5jilli reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new services, evolving legal requirements, or regulatory guidance from the National Privacy Commission. Material changes will be communicated to registered players via email and/or a prominent notice on the 5jilli platform at least fourteen (14) days before they take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 5jilli protects your personal data. Continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Policy.

For questions about this Privacy Policy or to exercise your data subject rights, please contact our Data Privacy Officer via live chat on the platform or at: [email protected]

Last updated: October 2026. This Privacy Policy supersedes all previous versions.